Cisco Uccx, Moving a Unified CCX Software component to anot

  • Cisco Uccx, Moving a Unified CCX Software component to another server. Cisco Unified CCX helps deliver each of your contacts to the right agent the first time. As Service Packs typically contain defect fixes, enhancements, and improvements, Nuance highly recommends keeping up to date with Service Packs and staying This project contains sample code to be used with Cisco Unified Contact Center Express, an IP-based Automated Call Distribution (ACD) system that queues and distributes incoming calls. Cisco Unified CCX also offers numerous agent and desktop services and can scale to larger, more demanding environments. Cisco Unified CCX Administration and Operations Guide This document provides instructions for using the Unified CCX Administration web interface to provision the subsystems of the Unified CCX package and to configure Unified CCX applications. 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